Concierge Funchal

Concierge
Madeira
Funchal, Madeira, Portugal

Concierge Assistant in Funchal, Portugal

We have an exciting opportunity for a
- oriented and
- focused Concierge Assistant to join our team in Funchal, Portugal. As a Concierge Assistant, you will be responsible for providing exceptional service to our guests and ensuring their needs are met during their stay.

Key Responsibilities:

1. Greet guests upon arrival and provide them with information about the hotel and local area
2. Assist guests with
   - in,
   - out, and any other requests during their stay
3. Make recommendations for dining, entertainment, and activities based on guests' preferences
4. Arrange transportation for guests as needed
5. Handle guest inquiries and complaints professionally and promptly
6. Maintain a clean and organized lobby area at all times
7. Coordinate with other hotel departments to ensure smooth operations and guest satisfaction

Requirements:

1. High school diploma or equivalent; additional training or certification in hospitality is a plus
2. Excellent communication skills in English; knowledge of other languages is advantageous
3. Experience in customer service or front desk roles is preferred but not mandatory
4. Strong
   - solving skills and ability to handle difficult situations calmly
5. Flexible schedule including evenings, weekends, and holidays
6. Legal eligibility to work in Portugal without visa sponsorship

Benefits:

1. Competitive salary of 1700€ per month
2. Full-time position with growth potential
3. Training opportunities to enhance your skills
4. Supportive and friendly work environment

If you are passionate about delivering excellent customer service and thrive in a dynamic environment, we would love to hear from you. Apply now for this urgent opportunity as our Concierge Assistant in Funchal!