Contact Center Agent – English Lisboa

Contact Center Agent – English
Lisboa
Lisboa, Lisboa, Portugal

Looking for a new challenge in the world of
- commerce and digital marketing?

We are recruiting a Contact Center Assistant to join our team dedicated to supporting B2B clients.
If you are communicative,
- oriented, and thrive in a dynamic environment, this could be your next opportunity

Your responsibilities

• Provide personalized support to B2B clients in the
  - commerce sector.
• Manage requests with autonomy, accuracy, and a focus on quality.
• Handle sensitive information in compliance with PCI and GDPR standards.
• Use the internal knowledge base to efficiently resolve complex cases.

Your profile

• Previous experience in
  - commerce, B2B sales, or digital marketing.
• Excellent communication, active listening, and negotiation skills.
• Fluency in English (spoken and written) – mandatory requirement.
• Knowledge of
  - office tasks or SAP (a plus).
• Availability to work in rotating shifts, including weekends.

What we offer

• Employment contract with
  - term perspective.
• Paid initial training (15 to 20 business days, from 9 am to 6 pm).
• Full-time schedule with rotating days off.
• Competitive salary, meal allowance, paid vacation, and health insurance.
• Integration into a stable team with real opportunities for internal growth.

If you are passionate about
- commerce, enjoy challenges, and are looking for stability with career prospects, send us your application today

Only shortlisted candidates will be contacted within 10 business days.

Tipo de oferta: Período Integral, Integral/Full-time

Pagamento: 1 200, 00€ , 00€ por mês

Benefícios:

• Cartão/Ticket refeição
• Seguro saúde