Content Analyst with Romanian Lisboa

Join to apply for the Content Analyst with Romanian role at Cognizant

Location:
- time in office, in Santos, Lisbon

Schedule: rotative shifts, Monday to Sunday, 7h to 23h

Overview

Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.

As part of the job, you will review and analyze explicit and extremely sensitive content sometimes involving graphic or disturbing text, videos, and images. The content under review may expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.

At Cognizant, we are committed to the safety and
- being of our employees. We provide wellbeing solutions for employees in content moderation, with training, monitoring and support to mitigate risk and support a resilient workforce.

We look forward to you joining our team!

Day-to-day Responsibilities

• Review user flagging reports regarding website content
• Understand and remain
  -
  - date with client’s policies and guidelines
• Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
• Review the reported content within agreed turnaround times and standards of quality
• Recognize trends and patterns, and escalate issues outside of the established policies
• Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
• Review sensitive content, sometimes involving graphic, discriminatory or otherwise disturbing subjects on text or video formats

Requirements

• Fluency in Romanian (at least C1 level, ideally native)
• B2 level of English
• Availability to work in 3 shifts, 7 days a week (40h/week in rotative shifts)
• Professional work experience in a business process outsourcing company or comparable service environment
• Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard
• Have a neutral mindset towards different video content that needs classification
• Ability to work independently
• Good communication skills, both verbal and written
• Quick learner and adaptable to learn new processes, concepts, and skills
• Be organized and able to manage time and tasks efficiently
• Result-oriented,
  - motivated, independent and inquisitive
• Able to thrive in a
  - paced and team oriented environment
• Interested in social media and current events
• Minimal proficiency using Google products, including Gmail, Calendar or Google Drive
• Knowledgeable with channels that provide on demand video

Our Offer

• Base salary and bonuses
• Paid training and contract
• Relocation package (for eligible candidates moving to Lisbon from abroad)
• Training and development opportunities
• Private health insurance including close family (spouse + children free of charge)
• Life insurance
• Child benefits such as Nursery Voucher and Student Voucher
• Employee Assistance Program (EAP) to promote wellbeing (Health and
  - being, Financial Consulting, etc. )
• Discount membership and access various gyms across Portugal
• Corporate discounts available through Cognizant partnerships
• Office amenities include fresh fruit, water, coffee, and tea daily

The Cognizant Community

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345, 000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About Us

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a
- changing world.

Our Commitment To Diversity And Inclusion

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email Careers
NA2@cognizant.com with your request and contact information.

Disclaimer

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• IT Services and IT Consulting and Business Consulting and Services