Content Moderation in French - Social Media (M/F/X) Lisboa

Overview

As a Content Moderator, you will guarantee products and services standards into the
- commerce platform. Your responsibilities include rational decision making with local market expertise as well as guaranteeing standards of quality while reviewing content.

Responsibilities

• Become and remain knowledgeable and passionate about leading
  - commerce products and services standards.
• Review contents within agreed latency Service Levels and standards of quality.
• Capable of ensuring policy/legal compliance and safety of content uploaded to the platform.
• Flexible to policy changes, shifting schedules while being dedicated to standard operating protocols.
• Escalate issues to the company in accordance with its procedures.

Qualifications

• french C2 level
• English B2 level
• Have a strong moderation skills, verbal and written communication skills and rational decision making with local market expertise.
• Have strong understanding of
  - commerce.
• Capable of coping with peaks in queue volumes during promotion seasons.
• Have strong customer service skills, verbal and written communication skills and empathy, rational decision making.

Benefits

• Base salary paid in 14 months: 900€
• Complexity Bonus paid in 11 months: 100€
• Meal Allowance (net): 7. 23€ per working day
• Transport allowance: 20€ per month
• 6-month contract with the client
• Schedules: 24/7 - Monday to Sunday (rotative shifts)
• Days Off: 2 Rotative days

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people. If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.