Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Join to apply for the Content Moderator / Customer Service Agent with Italian - Portugal (on-site) role at Velenosi & Meredith Consulting
Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
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We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering
- tier customer support.
Location: Lisbon or Porto, Portugal (On-site)
EU Passport Required
Languages: Italian (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
Relocation support provided if you're moving from abroad
What Youll Be Doing:
- Review and moderate
- generated content in line with platform policies - Handle user inquiries via chat, email, or internal tools with empathy and professionalism
- Escalate violations or complex cases according to internal protocols
- Protect online communities by enforcing safety guidelines
- Maintain accurate logs of interactions and moderation actions
- Relocation assistance (travel + accommodation support)
- Full onboarding and paid training
- Multicultural team environment in sunny Portugal
- Modern office facilities and supportive leadership
- Clear path for career growth in digital services and operations
Apply now and join a
- driven team in Portugal!
Contacts: giuliano. cani@cbtalents. org
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Business Consulting and Services
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Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Velenosi & Meredith Consulting Localização: Braga
Dume, Braga, PortugalPublicado: 5. 8. 2025
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