Content Moderator / Customer Service Agent with Italian - Portugal Lisboa

Content Moderator / Customer Service Agent with Italian - Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Content Moderator / Customer Service Agent with Italian - Portugal, Lisboa

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Client:

Cbtalents

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

3

Posted:

02. 06. 2025

Expiry Date:

17. 07. 2025

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Job Description:

We're Hiring: Content Moderator / Customer Service Specialist with Italian Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering
- tier customer support.

Location: Lisbon or Porto, Portugal (On-site)
EU Passport required
Languages: Italian (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
Relocation support provided if you're moving from abroad

What Youll Be Doing:

• Review and moderate
  - generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a
- driven team in Portugal!