Content Moderator (French-Speaking) – Global e-Commerce Lisboa

Content Moderator (French-Speaking) – Global
- Commerce

Join to apply for the Content Moderator (French-Speaking) – Global
- Commerce role at Concentrix

Job Title: Content Moderator (French-Speaking) – Global
- Commerce

Job Description

Experience the power of a game‑changing career at a global technology and services leader that powers the brands of the future. In over 70 countries, we help well‑known brands improve their businesses with technology and integrated solutions, and we’re proud to be recognized with awards such as "World’s Best Workplaces" and "Best Companies for Career Growth" year after year.

If you’re looking to grow and be inspired, as a Content Moderator in Lisbon, Portugal (On‑Site) you will support our client’s social media areas, ensure client guidelines are followed, promote and actively participate in service improvements for all users.

We’ll give you all the training, cutting‑edge technologies, and continuing support you’ll need to succeed. About 80% of our managers and leaders have been promoted from within, thanks to our free learning and leadership development programs designed to set you on your way to the career you’ve always envisioned.

What You Will Do In This Role

• Review contents within agreed latency service levels and quality standards
• Review reported issues within agreed turnaround times and quality standards
• Escalate issues to our client in accordance with the MSA and SOW on the knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your Qualifications

• Fluent, verbal and written in French (C1)
• Fluent, verbal and written in English (B2)
• College degree or equivalent diploma
• Strong understanding of e‑commerce
• Experience working with moderation service industry
• Available for 24/7 rotating shifts
• Strong moderation skills and rational decision‑making with local market expertise
• Fluent with any social media products usage and basic understanding of digital advertising

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring‑a‑friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their employer of choice.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location

PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements

French (Required)

Time Type

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Concentrix is an equal‑opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.