Content Moderator (German Speaker) Lisboa

Position: Content Moderator (German Speaker)

Location: Lisbon, Portugal

Employment Type: Full-time (6-month contract)

Compensation: Base salary

About the Role

We are seeking a German-speaking Content Moderator to join our team in Lisbon. In this role, you will ensure that
- generated content on a leading
- commerce platform meets community, legal, and safety standards. You will play a vital part in safeguarding the platforms integrity while supporting a safe and engaging user experience.

Key Responsibilities

• Review and moderate content in line with service level agreements (SLAs) and quality standards.
• Ensure uploaded content complies with platform policies, legal regulations, and safety guidelines.
• Stay updated on policy changes and adapt quickly to new procedures or schedules.
• Identify and escalate issues through the proper internal channels.
• Apply sound judgment and consistency while upholding company protocols.

Requirements

• Languages: Native/Fluent German (C2) and fluent English (minimum B2).
• Strong moderation skills with excellent communication and judgment.
• Familiarity with
  - commerce platforms and industry standards.
• Ability to manage high workloads, particularly during peak promotional periods.
• Customer-oriented, empathetic, and capable of balanced
  - making.

What We Offer

• Rotating shift schedule: Monday Sunday, 24/7.
• Modern office in the city center with excellent public transport connections.
• Comprehensive training to prepare you for success.
• Coaching, mentoring, and support from colleagues.
• Health and wellbeing initiatives.
• Monthly meal allowance and additional benefits.