Content Moderator (German-Speaking) – Global e-Commerce Lisboa

Content Moderator (German‑Speaking) – Global e‑Commerce

Location: Lisbon, Portugal (On‑Site)

Job Title: Content Moderator (German‑Speaking) – Global e‑Commerce

We’re a global technology and services leader that powers the brands of the future. We help well‑known brands improve their businesses with technology and integrated solutions across more than 70 countries.

What You Will Do In This Role

• Review contents within agreed latency Service Levels and standards of quality
• Review the reported issues within agreed turnaround times and standards of quality
• Escalate issues to our client in accordance with the MSA and this SOW on knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your Qualifications

• Fluent, verbal and written in German (C1)
• Fluent, verbal and written in English (B2)
• Minimum education qualification of college degree or an equivalent diploma
• Strong understanding of e‑commerce
• Experience working with moderation service industry
• Available for 24/7 rotating shifts
• Strong moderation skills and rational decision making with local market expertise
• Fluent with social media products usage and basic understanding of digital advertising

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring‑a‑friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs

Eligibility to work: In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Application: If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440 k+ game‑chasers around the globe call Concentrix their “employer of choice. ”

Concentrix is an equal‑opportunity employer. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.