Content Moderator Italian Speaker for an E-commerce Platform Lisboa

Content Moderator Italian Speaker for an E-commerce Platform
Lisboa
Lisboa, Lisboa, Portugal

Workster is partnering with a global customer experience leader to recruit a Italian-speaking Content Moderator for an exciting
- commerce project based in Lisbon. This is a unique opportunity to join a dynamic and multicultural team, working in a
- paced environment that values high standards of quality and compliance.

As a Content Moderator, you will ensure that products and services meet quality and legal standards across a popular
- commerce platform. Your responsibilities will involve reviewing content, maintaining compliance with platform policies, and making informed moderation decisions based on local market knowledge.

Your Role

• Review
  - generated content and ensure it complies with platform policies and legal standards.
• Maintain high levels of accuracy and attention to detail while working within agreed latency and quality metrics.
• Escalate content or issues in accordance with internal procedures.
• Remain up to date on content moderation guidelines and policy changes.
• Support content safety across a variety of media types while adapting to promotional season peaks.
• Full-time position with rotative shifts (24/7) and two rotative days off per week.

Your Qualifications

• Native-level fluency in Italian and good command of English (B2 level minimum).
• Strong communication and
  - making skills.
• Background or strong understanding of
  - commerce platforms.
• Prior experience in content moderation, customer service, or a similar area is an asset.
• Ability to handle sensitive content and work in a
  - paced,
  - based environment.

The Offer

• Gross salary range : 16 000€ to 18 000€ a year
• Relocation support package available for international candidates.
• Private health insurance.
• Meal allowance and transport allowance.
• A vibrant, multicultural environment in a modern Lisbon office, centrally located and
  - equipped.