Content Moderator (Spanish-Speaking) – Global e-Commerce – 1000€ Welcome Bonus Lisboa

Overview

Content Moderator (Spanish-Speaking) – Global
- Commerce – 1000€ Welcome Bonus at Concentrix.

What You Will Do In This Role

• Review contents within agreed latency Service Levels and standards of quality
• Review reported issues within agreed turnaround times and standards of quality
• Escalate issues to our client in accordance with the MSA and the knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your Qualifications

• Are fluent, verbal and written in Spanish (C1)
• Are fluent, verbal and written in English (B2)
• Have minimum education qualification of college degree or an equivalent diploma
• Have strong understanding of
  - commerce
• Have experience working with moderation service industry
• Are available for 24/7 rotating shifts
• Have strong moderation skills and rational decision making with local market expertise
• Are fluent with any social media products usage and basic understanding of digital advertising

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• 1000€ Welcome Bonus
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location

PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements

Spanish (Required)

R1638526

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• IT Services and IT Consulting

Concentrix is an
- opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.