Content Support Agent - German (M/F/X) Porto

Content Support Agent - German (M/F/X)
Porto
Porto, Porto District, Portugal

Want to join the support team for one of the world's largest social media platforms? If you're a fluent German speaker with a knack for solving problems, we want to meet you!

Responsibilities:

Your responsibilities:

• Assist our social media platform's user community.
• Handle
  -
  - related issues (orders, deliveries, payments, etc. ).
• Ensure users have the best possible experience.
• Work as part of a team to keep our community satisfied.

Requirements:

What you need to succeed:

• German (C2) and English (B2) proficiency.
• Solid understanding of
  - commerce.
• Ability to make logical decisions.
• Strong communication and empathy skills to handle different types of users.
• Availability to work rotating shifts.

Benefits:

What we offer:

• Base salary paid in 14 months: 1100€
• Complexity Bonus paid in 11 months: 100€
• Meal Allowance (net): 7. 23€ per working day
• Transport allowance: 20€ per month
• 6-month contract
• Schedules:
• Rotating shifts between 7:00 AM and 11:00 PM, with 2 rotating days off. In the future, a 24/7 schedule.

Ready to make a real impact on a global community? Apply now!

Randstad's mission is to become the most equitable and specialised talent company in the world. We welcome people with a wide range of skills and experience. We are committed to ensuring our recruitment and hiring process meets the needs of all people. If you need to make any adjustments to make your application or interview more comfortable, please let our recruitment consultants know.

#J-18808-Ljbffr