Contractor Senior Technical Program Manager (12 months contract) Porto

Overview

Contractor Senior Technical Program Manager (12 months contract). Join to apply for this role at Five9.

Get AI-powered advice on this job and more exclusive features. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our
- first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are actively seeking a Senior Technical Program Manager to focus on driving and delivering multiple integration programs across the Five9 organization. In this exciting role, you will have the opportunity to work across the company and evangelize how our tech teams are building and architecting our newest innovations to support Five9-'s latest product offerings.

This role is a mix of strategic and tactical work. You will own the program, anticipate and mitigate risks whilst balancing business needs against technical constraints. You will build strong relationships between Product Engineering applications/services, Product Management, as well as various Business Operations, Finance, and Executives alike. Strong communication skills are a must. Your responsibilities will include establishing commitments from dependencies, ensuring high quality deliveries, and increasing the productivity and velocity of the team to implement strategy and execution.

Key Responsibilities

• Build the technological knowledge necessary to assess readiness through communications, reviews, and retrospectives that enable other teams to effectively prepare for seamless delivery of capacity
• Drive measurable program performance. Establish governance over prioritization decisions to ensure alignment with key performance indicators
• Act as an influential member of a highly integrated team composed of both technical and
  - technical members
• Work within a diverse team environment to execute work plans and schedules as applicable for mission success
• Plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders
• Work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with
  - functional partners across the company

Requirements

• 5+ years of Technical Program Management experience in a related industry
• A bachelor’s degree in engineering, Computer Science or equivalent
• Exceptional written and verbal communication
• A proven track record for being
  - oriented with a demonstrated ability to
  - motivate and
  - through on initiatives
• Thorough understanding of software development lifecycle from conception to delivery
• Experience working with
  - based technologies (AWS/GCP preferred)
• Experience managing programs across cross functional teams, building processes, and coordinating release schedules
• PMP, Prince2, CSM, or equivalent

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Additional details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Project Management and Information Technology
• Industries: Software Development