COO Office Officer - RISK ORM CIB Lisbon or Porto

COO Office Officer - RISK ORM CIB Lisbon or Porto

Join to apply for the COO Office Officer - RISK ORM CIB Lisbon or Porto role at BNP Paribas CIB.

About The Job

• As a 2nd line of defence, RISK ORM CIB aims at providing RISK and CIB Management with a front‑to‑back consolidated view on operational risks of CIB activities to contribute to the reduction of operational risk and to better respond to regulator expectations.
• RISK ORM CIB’s mandate is to challenge and supervise the operational risk management of CIB activities, relying on an effective risk management setup covering Global Banking, Global Markets, 2S and Functions, Anti‑Fraud, ICT, Third‑Party Risk Management, Operational Resilience and Data Protection.
• RISK ORM CIB is organised around:
  • 4 Regions: Americas, APAC, EMEA and the UK;
  • 3 Business Lines and 2 transversal activities: 2S, Global Markets and Global Banking & Functions;
  • 4 RISK Practices and Transversal teams: Transformation & COO Office, Transversal Risk Management, Technology and Transversal Risks encompassing ICT, Third‑Party Risk Management (TPRM), Anti‑Fraud and Operational Resilience (OR), Data Privacy and Protection (DPP).
  • 7 platforms with Local OROs, Extended OROs and OROs Support teams in Lisbon, Madrid, Warsaw, Mumbai, Chennai, Bangalore and Montreal.
• The RISK ORM CIB Transformation & COO Office team ensures the management of the Transformation Programme led within RISK ORM CIB in close coordination with RISK CIB and RISK ORM Group, and is also in charge of RISK ORM CIB COO Office.

Your Main Activities Are

• Transform & COO Office core activities globally focused on Program / Project Management including Industrialisation, AI & Automation, Change, Training & Communication, Business Management and RISK ORM CIB steering (Governance, budget monitoring).
• Reporting to the COO Office Team Leader, the COO Office Officer is primarily responsible for:
  • Budget monitoring (both in FTE and €). Daily monitoring of the Headcount database; weekly monitoring of mandatory open positions; quarterly update of the FTE trajectory to RISK CIB Co
    S; coordination and preparation of the annual provisions exercise; monthly follow‑up of the budget with RISK Finance; contracts and invoices management via One
    Proc and One
    Capp tools; SLA management for ORO Support vs Extended ORO; and any analytical analysis per location, activity, BLS, etc.
  • HR & Change management – training, communication, and events for RISK ORM CIB. This includes coordinating PULSE campaigns, LFT campaigns, training programmes, AI & ESG knowledge upgrade, newsletters, Share
    Point maintenance, internal governances (bi‑weekly RISK ORM CIB EXCO, Live Excos, Townhalls, seminars), and contributing to transversal and strategic requests/projects.
  • R360 Users Access Management & Support – managing user access for 1LOD & 2LOD, annual recertification, and ad‑hoc requests.
  • Participation in Transformation tasks and committees such as Sponsors meetings and Transformation Steerco.
  • Fostering relationships among stakeholders (RISK, RISK CIB, RISK ORM GROUP, RISK ORM CIB, RISK System) in line with the RISK ORM CIB roadmap and priorities.

Profile and Skills to Success

• Bachelor’s Degree.
• At least 7 years of experience in the banking industry, business management, finance, audit or similar.
• Advanced level of English, written and oral.
• Knowledge of MS Office (Word, Excel, Power
  Point) and Group RISK tools.
• Autonomy, teamwork, organisational and communication skills; ability to organise and animate working‑group sessions and meetings up to senior manager level; presentation skills; interpersonal skills.
• Candidate can be based in Lisbon or Porto according to preference.

Why joining BNP Paribas?

• Leading banking institution with a strong global presence.
• Established presence in Portugal with a growing network of excellence centres.
• International reach and collaboration among global entities.
• Diversity and inclusion commitment: BNP Paribas is an equal‑opportunity employer and actively combats discrimination on all grounds.
• Commitment to work/life balance and a culture of good integration between work and rest.
• Smart Working framework offering flexible remote working modalities and dedicated support for home‑office equipment.
• Training and development opportunities through AI & ESG programmes and internal knowledge sharing.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy.

Please note that only applications submitted in English will be considered. In case you are selected for this role, further documentation will be requested to support your hiring process.