Creative Operations Leader Lisboa

Creative Operations Leader
Lisboa
Lisboa, Lisboa, Portugal

We are an
- demand design & development talent membership, partnering with businesses around the world to bring their digital visions to life. Our global team of web developers, designers, and creative experts specializes in Graphic Design, UI / UX Design, and Motion Graphics, delivering
- notch digital experiences to our clients. As we continue to grow, we are seeking a Creative Operations Leader to streamline our processes, optimize performance, and ensure the scalability of our creative teams.

The Role

As the Creative Operations Leader , you will be at the forefront of driving operational excellence within our creative department. You will lead efforts to improve processes, implement performance metrics (KPIs), and scale our teams to meet the increasing demands of our clients. This is an exciting opportunity for someone passionate about both creativity and efficiency, with a knack for managing
- functional teams and ensuring seamless project delivery.

Key Responsibilities

Process Improvement & Optimization :

Analyze current workflows and identify opportunities to enhance efficiency and reduce bottlenecks.

Streamline communication and collaboration processes between developers, designers, and other departments.

Develop and implement best practices for creative project management, from concept to delivery.

KPI Development & Monitoring :

Establish key performance indicators (KPIs) to measure the success of creative projects and team performance.

Regularly track and report on team and project metrics, providing insights to leadership for
- driven
- making.

Identify trends and areas for improvement based on KPI analysis, recommending actionable strategies to boost performance.

Team Scalability & Resource Management :

Work closely with fellow department leads to assess and forecast team capacity and resource needs.

Develop strategies for scaling teams effectively, ensuring the right talent is in place to meet client demands.

Coordinate with HR to ensure smooth onboarding and integration of new creative talent into the team.

Serve as a bridge between the creative department and other teams (e. g. , development, account management) to ensure seamless project execution.

Facilitate clear communication and alignment between
- functional teams regarding project timelines, goals, and client expectations.

Maintain strong relationships with clients through exceptional service, to ensure their needs are met and deliverables are on time.

Lead and mentor our team of creative professionals.

Foster a collaborative and creative culture that encourages innovation and continuous improvement.

Provide professional development opportunities and support career growth within the team.

Leverage AI and implement best practices to enhance operations, streamline workflows, and improve overall creative output.

Identify opportunities for AI tools and automation to optimize repetitive tasks, freeing up creative teams for
- value work.

Stay
-
- date with the latest AI innovations in the creative space and integrate them into the team’s processes to enhance efficiency and creativity.

Design Tools & Software Management :

Select, manage, and maintain design tools and software that meet the creative team’s needs, ensuring efficiency and compatibility across projects.

Focus on tools that enable AI integration, helping to elevate creative capabilities and productivity.

Continuously evaluate new software and design tools to ensure the team is equipped with the best possible technology for delivering
- quality work.

Must-Haves :

5+ years of experience in creative operations, project management, or a related field, preferably within a creative agency environment.

Proven track record of leading
- functional teams and improving operational processes.

Strong understanding of key performance indicators (KPIs) and experience using them to optimize creative workflows.

Excellent organizational skills and the ability to manage multiple projects and priorities in a
- paced environment.

Strong leadership and people management skills, with the ability to inspire and motivate a diverse team.

Excellent communication skills, with the ability to collaborate effectively with internal and external stakeholders.

Proficiency with project management tools (e. g. , Asana, Trello, Monday.com, or similar) and other creative software (e. g. , Adobe Creative Suite, Figma).

Experience working with global teams and managing remote collaboration.

Nice-to-Haves :

Experience in the web development, design, or digital agency industry.

Familiarity with design thinking, agile project management methodologies, or similar frameworks.

Knowledge of motion graphics, UI / UX design, or other creative disciplines is a plus.

Experience implementing AI-driven tools or systems in creative operations.

Why You'll Love Working Here

Learning and Growth Opportunities : You’ll have the chance to participate in mentorship programs,
- functional training, and leadership development, ensuring you’re always advancing in your skill set and career path.

Fully Remote Work : Enjoy the freedom to work from anywhere in the world. We believe that results matter more than location.

Diverse, Global Cross-Cultural Team : Work alongside talented individuals from all corners of the world. Our diverse team thrives on collaboration, bringing a wealth of different perspectives and ideas to the table.

Great Company Culture : We pride ourselves on fostering a positive, inclusive, and supportive company culture where innovation and creativity are celebrated, and everyone feels valued and heard.

Remote and In-Person Events : Stay connected with the team through virtual gatherings, and look forward to
- person meetups and retreats where we bond, share ideas, and have fun together.

Hear From Our Team

Since joining Growmodo, I’ve quickly become a master at using Figma and learned to create logos, landing pages, marketing materials, and Webflow websites. The supportive project managers have had a significant impact on my growth, making me feel truly valued and heard. "

Growmodo is an excellent workplace that offers time and location flexibility, valuable learning opportunities, competitive pay, and a positive team atmosphere. The only drawback is the limited
- person interaction due to being a remote company. ”

Virgil G. , Web Designer

As a developer at Growmodo, the team has provided a supportive work culture and numerous opportunities for growth. The project managers are readily available and easy to work with, making it easy to meet project goals and deadlines. The company values
- life balance, which is reflected in its flexible scheduling. ”

Dale. E, Web Developer

How to Apply

Ready to join our team? Click on the "Apply" button and get started.

Next Steps : If you're selected, you'll hear from us within two weeks or fewer. The hiring process includes a screening interview with the dedicated recruiter, followed by a trial task. If you pass, you'll have a call with the hiring manager and then a final discussion with our CEO. Successful candidates will then move on to onboarding.

TL;DR

Location : Global

Type : Full-Time Contract

Reports To : CEO