Credit Associate Coordinator

Credit Associate Coordinator
Coimbra
Coimbra, Coimbra District, Portugal

Are you interested in working in FINANCIAL MARKETS?

We are looking for a Credit Associate Coordinator to join our team.

Who are we?

Itaú BBA Europe is a banking subsidiary of Itaú Group, the largest banking institution in Brazil and in Latin America. We believe that talent and innovation flourish in a diverse and inclusive environment, so we are a Bank driven by diverse people, committed to generating value for our customers and our society. We want our employees, the Itubers, to feel welcomed to bring as much of their true selves to work as they like.

Therefore, we encourage all candidates to apply regardless of gender, race, disability, sexual orientation, and any other characteristic that could be subject to discrimination.

Our core values are: We don’t have all the answers • We have each other’s back • We treasure diversity • We are driven by results • We put the client first • We make choices and decisions • Ethics are
- negotiable

We are in constant transformation and looking for a
- motivated, proactive, and flexible Associate Coordinator to join our Credit team in Lisbon.

What does the Operations area do?

It provides service excellence in operations focusing on client needs. We do this by ensuring best practices of execution on services related to Funds, Cash/Securities Management and Settlements, Payments, Reconciliation, and Control of Credit Operational Business, as well as Account Maintenance documentation.

What would be your key responsibilities?

• Coordinate credit processing (loans, SBLC, limits, and participations), ensuring quality and efficiency in service delivery;
• Monitor customer’s credit applications;
• Maintain accurate records of credit approvals, limits, and payment history;
• Identify potential credit risks and escalate issues as needed;
• Coordinate the team’s tasks, activities and schedules;
• Support and develop the team, fostering a collaborative and
  - performance environment;
• Monitor performance indicators (KPIs) and implement corrective actions when needed;
• Act as a liaison between internal departments and managers, ensuring effective issue resolution;
• Serve as the manager’s primary point of coordination, assisting with strategic and operational duties;
• Assist with new system development (UAT tests), projects/conversions, reports, data updates, and workflows;
• Support demands from Regulators and internal/external Auditors;
• Prepare regular credit reports, monthly checks, and investigations;
• Drive process improvements and leverage technology tools to enhance service delivery;
• Ensure compliance with SLAs and assist with the development and maintenance of policies, procedures, and quality standards.

What are we looking for?

• Availability to work night shifts (2pm to 11pm) and/or on a rotating schedule;
• University degree in Finance or a related field;
• Minimum of 3 years of experience in Credit or related roles in Banking (Private Banking is a plus);
• Fluency in English;
• Strong attention to detail;
• Team player with an
  - minded approach towards other cultures and the ability to work in an international team;
• Highly organized, proactive, flexible, and positive attitude;
• Able to perform in a
  - paced environment within tight time frames;
• Knowledge of banking rules and regulatory requirements;
• Advanced knowledge of Microsoft Office (Excel, Power Point, Access, and Word);
• Previous experience in coordination or team leadership is desirable.

What can you expect?

• Type of contract: Permanent;
• Competitive compensation;
• Hybrid work;
• A dynamic,
  - paced, challenging and international working environment;
• Development and growth opportunities to support you in your career.

If you believe you are the right fit for this position, please send us your application!