Credit Controller Porto

Overview

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OUR MISSION

To become the
- changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

Credit Control Assistant

OUR MISSION

To become the
- changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

What started as a simple reviews site is now one of the largest online
- changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1. 8bn of cars were listed for sale through our Sell My Car service. In 2024 we expanded by acquiring Autovia, creators of Auto
Express and Evo, doubling our audience. We now have a large You
Tube presence and extensive print and web reach. And we’re a long way from done!

CREDIT CONTROL @ CARWOW

At Carwow, the financial operations and credit control teams are essential for the company’s sustained growth. The finance team, led by the CFO, handles all financial matters and expansion across markets. The Credit Control team manages accounts receivable and cash flow, improves collection processes, and manages credit risk to support high transaction volume and new business initiatives.

YOUR MISSION

We are seeking a Credit Control Assistant to join our finance team on a fixed term 3-month contract. The Credit Control Assistant will be responsible for ensuring the timely collection of outstanding debts.

KEY RESPONSIBILITIES

• Contacting customers who owe money to the company, primarily through phone calls, in a professional and courteous manner
• Answering inbound calls from customers querying potential invoice issues
• Following up on overdue accounts and negotiating payment plans as necessary
• Keeping accurate records of all communication and actions taken on accounts
• Assisting with the preparation of monthly reports and analyses of accounts
• Resolving any disputes or discrepancies with customers
• Collaborating with
  - functional teams to achieve common goals and enhance debt recovery

KEY REQUIREMENTS

• Comfortable using spreadsheets
• Strong attention to detail and the ability to work independently
• Good organizational skills and ability to prioritize tasks
• Ability to work well under pressure and meet deadlines
• Previous experience in a credit control or collections role is valued but not mandatory
• Proven team player with a collaborative mindset and a commitment to achieving collective success
• Strong communication and customer service skills

BONUS POINTS

• Experience with Salesforce and Aircall

INTERVIEW PROCESS

• Introductory call with our Talent team
• Step one with hiring manager and Finance Director

WHAT’S IN IT FOR YOU

• Full benefits list depending on location - Talent team will add this

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Accounting/Auditing and Finance

Industries

• Technology, Information and Internet

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