Credit Controller Specialist - Lisboa [241-001702-1]

Credit Controller Specialist - Lisboa [241-001702-1]
Lisboa
Lisboa, Lisboa, Portugal

We are looking for an Credit Controller expert to join our international client that that acts in the medical technology area.

About the Role:
As part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as an Credit Controller in our client Shared Service Centre, supporting the International Business Unit primarily focused on the UK operations.

Key Tasks:

Cash Application:
Process and apply incoming payments accurately to customer accounts and their transfer to general accounting.
Check outstanding amounts and customer solvency, block and unblock orders following the manager’s guidance.
Reconcile payments received with outstanding invoices.
Investigate and solve discrepancies in a timely manner.
Bank reconciliation and bank administration.

Customer Communication:
Interact with customers to address billing inquiries and solve outstanding issues.
Provide excellent customer service while maintaining a professional and courteous demeanor.
Collaborate with sales and customer service teams to ensure customer satisfaction.

Collections:
Monitor and manage overdue accounts.
Implement effective collection strategies to minimize outstanding receivables.
Collaborate with internal stakeholders to resolve payment issues and disputes.

Reporting:
Prepare regular reports on accounts receivable status.
Analyze data to identify trends and recommend process improvements.
Contribute to month-end and year-end closing activities.
Carry out legal, fiscal, and social monitoring.
Support continuous improvement initiatives in finance processes.

Requirements:
Education: bachelor’s degree in finance, Accounting, or related field preferred.
Experience: 2+ years of relevant experience in accounts receivable or finance.
Experience in AR credit control for UK-based companies and / or in the UK health industry, is highly valued.

Language Skills:
Proficiency in English; additional European languages are a plus.

Technical Skills:
Strong proficiency in Microsoft Excel and ERP systems.

Communication Skills:
Excellent verbal and written communication skills.
Accuracy-driven professional with a sharp eye for the smallest details.
Proactive problem solver with a can-do attitude.
Ability to work collaboratively in a team environment.
Strong organizational and time-management skills.