CRM Manager Sales/Service Senior
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You are part of the global CRM team working with the Group Head of CRM and our Business Areas to
- up, manage and advance our Sales and Service CRM processes and landscape to drive collaboration and growth at Körber.
Your role
- Build-up, align and execute the Sales and Service CRM strategy for Körber Group across our organizations
- Run
- on project management with our internal business and IT CRM community as well as external partners - Challenge and improve business processes and demonstrate how CRM can best support our Sales and Service Teams, i. e. opportunity or case management
- Drive CRM user adoption and enable users globally
- Promote benefits of CRM within the organization
- Takeover
-
- end ownership for CRM-related workstreams, focused on Sales an Service within Salesforce platform tech stack - Drive clear functional specification setting for user stories / use cases
- Define product owner visions setting and aligning CRM enhancement roadmaps with divisions
- Bachelor or masters degree
- 2-5 years of relevant experience in Sales or Service cloud technology projects or equivalent CRM setup
- Fast-paced corporate set up and / or IT / strategy consulting background preferential
- Experience in sales/service functions preferred (project, strategic, operative)
- Proficiency in CRM, preferably Salesforce Sales/Service Cloud or similar adjacent technologies a plus
- Proven learning journey track record a plus, e. g. Salesforce / similar certification / training proof (Salesforce trailhead)
- High target/
- driven personality with a high level of commitment and personal initiative - Ability to work and succeed in projects with colleagues of different hierarchies through strong communicative and people skills in a matrix organization
- Team player with
- on mentality who likes to work in an agile way - Fluency in English in both verbal and written communication
For questions please contact us via Koerbercampusporto. recruitment@koerber.com
Please apply exclusively via the “Apply now” button.
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Technology, Information and Internet
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Körber Campus Porto Localização: Porto
Porto, Porto District, PortugalPublicado: 9. 7. 2025
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