Crm Manager Salesforce Viseu

Crm Manager Salesforce
Viseu
Viseu, Viseu District, Portugal

Client

Pharmaplanet is a pharmaceutical laboratory, but also a company that provides specialized services in scientific and commercial areas. We are currently recruiting a CRM Manager with strong Salesforce expertise to join a project in partnership with one of our clients - a renowned company in the Pharmaceutical Industry.

Job description

- Support the rollout and localization of Salesforce CRM in Portugal, in alignment with global and regional strategies;

- Actas the primary point of contact for CRM operations in Portugal, ensuring the platform is optimized for local market needs;

- Coordinate
- functional teams including sales, marketing, IT, and commercial excellence to ensure smooth adoption;

- Manage user onboarding, training, and support, acting as the first line of help for troubleshooting and best practices;

- Work closely with the central/global CRM team to implement system updates, enhancements, and integration needs;

- Monitor data quality;

- Track CRM usageand adoption metrics, preparing reports and insights for leadership.

Requirements

- Proven experience as a CRM Manager, CRM Consultant, or equivalent role;

- Hands-onexpertise with Salesforce Sales Cloud;





experience with Salesforce Marketing Cloud is a plus;

- Prior involvement in CRM rollouts, user support, and stakeholder engagement;

- Strong analytical, organizational, and communication skills;

- Experience in the pharmaceutical, healthcare, or FMCG sector is highly desirable;

- Fluent in English and Portuguese.

Offer

- Integration in a renowned company in the Pharmaceutical Industry;

- Fixed remuneration + meal allowance;

- Professional tools.

Local:

Oeiras

REF:

CRMMSHII25

Please send your CV through our website Pharmaplanet. Pt

Note:

Given the expected high number of applications, it will not be operationally possible for us to provide feedback to all candidates.

The selected candidates will be contacted within 15 days.