CRM Solution Architect (Microsoft Dynamics 365)

CRM Solution Architect (Microsoft Dynamics 365)

Join to apply for the CRM Solution Architect (Microsoft Dynamics 365) role at Avanade

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. Come join us!

Key Responsibilities

• Establish global CRM architecture by integrating solutions across functional lines
• Support the sales team in crafting deals, with accountability for overall estimates
• Recommend the right CRM software and solutions for your clients’ needs
• Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports
• Define how we measure business and operations success and validate CRM system performance
• Support clients on CRM standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities
• Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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