Croatian Customer Advisor - Portugal - €1.400 - €1.500 A Month - Remote - No Experience Required Porto

Croatian Customer Advisor - Portugal - €1.400 - €1.500 A Month - Remote - No Experience Required
Porto
Porto, Porto District, Portugal

**Come and work with us. ****Do you want to offer solutions to help our global clients protect and support their major purchases? **Are you **Croatian **native or fluent with strong **English **communication skills? Looking to make your career in a multicultural environment? **So we have the perfect opportunity for you!**Our **client **helps people thrive in a connected world. Offering support, protection and services that put people first. As a customer service specialist in this project, your daily responsibilities will include:
- Comply with the company's policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives. - Responsible for dealing with all customer enquiries ensuring the highest levels of service are provided to Customers- Complete daily tasks as allocated in an efficient and timely
- Maintain accuracy and security of customer information on the
- Provide friendly and efficient service to the worldwide
- Be a first point of contact to handle and resolve customer
- Identify and escalate issues
- Research information and troubleshoot problems using available
- Monitor and control numerous concurrent tasks in
- Proactively and independently work to meet targets and goals
To succeed in the role, you will need to have:
- **Native or proficient level of Croatian (C2) (**mandatory**)**:
- **Advanced level of English (at least C1) both verbal and written (**mandatory**)**:
- Computer
- A motivated and enthusiastic
- Self-organized, planning and prioritization
- Patience, empathy, and a unique ability to manage
- Ability to work under pressure and adapt quickly to adverse
- Technical aptitude and the ability to pick up new technology
- Able to follow guidelines and
- Ability to keep calm and
- headed in critical
- Ability to demonstrate confidence when imparting information or dealing with troubled
- High-speed internet access and appropriate conditions for remote
- **Must hold EU citizenship or valid work permit for Portugal**:**Benefits. - Relocation
- Competitive
- Paid professional
- Employee
- Private healthcare & dental insurance (after six months of employment)- Growth opportunities through various development
- Fun and engaging
- wide initiatives, including our Ever
Better wellness
- Job
- Life-long skills and
- Excellent work culture**Go further with Foundever**We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.