CS & Sales Operations Lisboa

CS & Sales Operations
Lisboa
Lisboa, Lisboa, Portugal

Sales & Customer Success Operations (Remote)

About Meet
Geek

Meet
Geek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, Meet
Geek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.

From Zoom to Teams to Google Meet, Meet
Geek integrates with 5, 000+ tools like Hub
Spot, Slack, Notion, Salesforce, and more — helping revenue, product, and operations teams turn conversations into structured workflows. Whether it’s logging notes to a CRM, sending
- up emails, or generating reports, we help teams move from talk to action instantly.

Thousands of companies in 100+ countries already trust us. Backed by
- tier investors and led by a team of AI, NLP, and systems engineering veterans, Meet
Geek is redefining what meetings can do.

It's a great time to join Meet
Geek. We’re a quickly growing remote team,
- funded, and helping thousands of teams improve their meetings. We’ve gone a long way, building a very competitive product, but we are still early enough so you can significantly impact the future.

What we look for

We're looking for a Customer Success & Sales Specialist who’s not just great with customers, but also curious about AI, automation, and workflow design. Someone who can guide customers not only through our interface, but also through building custom agent workflows using our new meeting automation capabilities.

This is a hybrid role that blends customer success, sales engineering, and product evangelism — perfect for someone who thrives on helping users unlock value through smart automation.

What you will do

Lead Smart Product Demos

Showcase Meet
Geek’s new AI agent capabilities in live meetings — including how users can trigger workflows, connect actions to tools like CRMs or docs, or have Meet
Geek autonomously complete tasks during or after a call.

Design Meeting Automations

Help customers set up and customize agentic workflows — e. g. ,
- up emails, task creation, reporting, or triggering Zapier/Make/API calls — tailored to sales, recruiting, or project management use cases.

Customer Onboarding & Success

Own the onboarding journey from
- off to activation. Guide new customers on how to embed Meet
Geek’s automation into their daily routines.

Sales Enablement & Expansion

Identify upsell opportunities (multi-agent, advanced integrations, usage tiers) and position Meet
Geek as a core productivity tool.

Technical Troubleshooting & Support

Resolve issues through Intercom, assist with setup/integrations, and collaborate with engineering to troubleshoot technical edge cases.

CRM & Billing Management

Own billing flows through Stripe, including trials, upgrades, discounts, and license management. Keep accounts clean and communications clear.

Customer Insights & Voice of the User

Regularly share insights with product and growth teams. Influence the roadmap with feedback from power users building
- gen meeting workflows.

About You

1–3 years in a
- facing Saa
S role (CS, onboarding, sales engineer, technical account manager)

You get excited about automation — you’ve built Zapier/Make

Flows, configured bots, or integrated tools to remove repetitive tasks

Comfortable explaining how AI agents work or how to trigger
- up actions via API or integrations

Empathetic and consultative — you love understanding a user’s workflow and showing them how to streamline it

Familiar with productivity ecosystems (Google Workspace, Slack, Hub
Spot, Notion, etc. )

Bonus if you have experience with: Experience with AI/LLMs,
- code/no-code tools, or customer automation platforms

Fluent in English, additional languages are a plus

Benefits & perks:

Work remotely or hybrid

Competitive salary and equity + Commission

Reward and Recognition System (bonusly)

Being part of a rockstar team

Opportunity to work with
- edge technology

Are you up for a new challenge?

Does joining as an early employee at a
- funded and
- potential AI
- up sound good to you?

Before you apply

At Meet
Geek, we're all about pushing boundaries and aiming high, which makes for an awesome learning and growth experience. But it also means we expect a lot from each other. If you're excited about the role and ready to give it your best, don’t hesitate to apply.

About us

Meet
Geek was founded in 2020 by 3 technical
- founders with significant experience in software engineering, artificial intelligence, and natural language processing, and is backed by Early
Game Ventures, one of the leading venture capital firms in Romania (UI Path’s den).