Customer & Technical Support – French Speaker Viseu

Customer & Technical Support – French Speaker
Viseu
Viseu, Viseu District, Portugal

Detalhe da Oferta:

Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support!

Responsibility

- Working as a Customer & Technical Support, you'll have to be a relentless advocate for the customers and their issues;



- Provide the necessary help to solve all customer’s technical issues, through phone and email;



- Ensure customer satisfaction, presenting creative solutions to their issues;



- Make an effort to regained customer’s confidence in the brand;



- Provide recommendations to engage with customer’s needs;



- Have a central role within the internal organization.

Your Profile

- Fluent level of French and a B2-level in English;



- Customer oriented with strong
- making skills as a Customer & Technical Support;



- Excellent communication and good argumentation skills;



- Ability to solvetechnical issues creatively;



- Ability to buildand maintain positive relationships with customers;



- Basic knowledge of
Windows and MS Office.

Our offer

• International career in a multicultural environment;
  
  
  
  
• Training and familiarization phase;
  
  
  
  
• Investment in training and personal development;
  
  
  
  
• Opportunity to grow in a dynamic leading multinational company;
  
  
  
  
• Accommodation in a Teleperformance apartment;
  
  
  
  
• Refund ofinitial flight expenses;
  
  
  
  
• Annually complementary return flight to your home country (within Europe);
  
  
  
  
• Health Insurance since day one in the company;
  
  
  
  
• Free company events and activities.

Apply Here:

https:

//jobs. Teleperformance. Pt/recruitment/job-offer-fr/? id=french-technical-support&ref=11880000