Customer Advisor For Abercrombie & Fitch (Dutch Speaker)

Customer Advisor For Abercrombie & Fitch (Dutch Speaker)
Viseu
Viseu, Viseu District, Portugal

- Full-time- Department: Customer Service
Job Description
WE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together, without anything getting broken? Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time? Or help Ms. Meyers get to her business meeting on time? Join our international service & sales team, and help us provide a premium service to our customers as Dutchspeaking Customer Service Agent (m/f/d), so that they will keep coming back to us. Have you already had the opportunity to gain experience in a call center environment? Perfect, then get started right away. Sounds interesting? Then apply, and support our service & sales team as a Dutch Customer Service Agent (m/f/d) and please send us your application documents in English. YOUR ROLE AT SIXT- You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and
- Youassist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a
- service package and find a solution for any
- You always have a sympathetic ear, and you advise our customers over the phone and via
- We are big on team spirit - that's why you’ll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty
YOUR SKILLS MATTER- Language
You are fluent/native in Dutchand English (written & spoken) and have an understandable and clear way to speak and express
- Experience
You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner. You already have someexperience in customer service, working in a call center or BPO
- Interpersonal Excellence You are a reliable team player with strong communication and organizational skills, thrive under pressure, and remain flexible and dependable - even in a dynamic
- based work
- Team spirit
You like to work in international teams and appreciate the exchange with
- Tools
You are practiced in using MS-Office programs – especially Outlook, Word, and Excel
WHAT WE OFFER- Generous Time Off
Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per
- Work-Life Balance
Benefit from a hybrid working model with no dress
- Permanent Contract & Bonus
Enjoy a permanent employment contract with
- related bonuses that reward your
- Great Employee Benefits
Access discounts on SIXT rent, share, ride, and SIXT+, along with partner
- Training & Development
Participate in training programs designed for your personal growth and
- Health & Well-being
Private health insurance to support your
- being, plus the Coverflex advantage system
Additional Information
About us:We are a globally leading mobility service provider with a revenue of €4. 00 billion and around 9, 000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+, along with partner discounts. Together with our franchise partners, we are present in more than 110 countries at 2, 000 rental stations. At SIXT,
- tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and
- term stability and align our corporate strategy with foresight. Get started with us and apply now!#J-18808-Ljbffr