Customer Advisor With German For A Travel Website - Remote - No Experience Required Lisboa

Customer Advisor With German For A Travel Website - Remote - No Experience Required
Lisboa
Lisboa, Lisboa, Portugal

**Come and work with us. ****Do you want to be part of a team whose motto is Play Has No Limits? **Are you**Italian **native or fluent with strong**English **communication skills? Looking to make your career in a multicultural environment? **So we have the perfect opportunity for you**!Your future project: join our**Italian Customer Support** team. Our**client** is a world market leader gaming brand of home video game consoles and production company. As a customer service specialist in this project, your daily responsibilities will include:
- Respond efficiently and effectively to all customers' enquiries within given
- Develop and maintain a full technical knowledge of the client's products and
- Deal with all correspondence as requested/required- Accurately log all calls and in line with
- Responsibly maintain and update all
- related administrative
- Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
To succeed in the role, you will need to have:
- Proficient level of **Italian (C1)**:
- Intermediate level of **English (B1)**:
- Previous experience in Customer Service
- Impeccable communication
- A calm, cool and
- headed attitude in every
- Excellent
- organizing
- A proactive approach and willingness to work on own
- Ability to work under pressure, in order to achieve deadlines and KPI's- Ability to adapt to a continuously changing environment and
- Knowledge of Microsoft Office Pack (Word, Excel)- High-speed internet access and appropriate conditions for remote
- **Must hold EU citizenship or valid work permit**:**Benefits. **- Signing
- Relocation
- Competitive
- Paid professional
- Employee
- Private healthcare & dental insurance (after six months of employment)- Growth opportunities through various development
- Fun and engaging
- wide initiatives, including our Ever
Better wellness
- Job
- Life-long skills and
- Excellent work culture**Go further with Foundever**We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. **About Foundever**Foundever is a global leader in the customer experience (CX) industry. With 170, 000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and
- first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.