Customer Agent (French Speaker) - Porto / Lisbon Or Remote In Portugal Viseu

Customer Agent (French Speaker) - Porto / Lisbon Or Remote In Portugal
Viseu
Viseu, Viseu District, Portugal

Join to apply for the French Customer Service in Lisbon role at BOROLEO

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines!

Your Job

You will help customers who use
- quality kitchen and home appliances. These products are made using real feedback from people who use them daily. Your goal is to make life easier for customers by answering their questions and helping them with issues.

Your Tasks

• Welcome customers in a friendly and professional way (by phone or email)
• Listen to their questions and give the best solution based on their needs
• Follow clear guidelines and company procedures
• Offer extra products or services if it helps the customer
• Look for ways to improve how things are done and make the service better

What We’re Looking For

• Proficiency in French, both written and spoken
• English (B2)
• Preferable experience in customer service
• Good communication skills
• A helpful and friendly attitude
• Ability to follow rules and solve problems
• A team spirit and a drive to improve
• Sales experience is a plus!

What We Offer

• New and modern office.
• Full training to help you succeed.
• Relocation support (if applicable).
• We promote
  - company mobility to work at any of our sites around the world.
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year) + bonus

Location

Lisbon, Portugal

Seniority level

- Entry level

Employment type

- Full-time

Job function

- Other

Industries

- Legal Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr