Customer Agent (German-speaking) - Banking Company - Remote - 2000€ Bonus Lisboa

Customer Agent (German-speaking) - Banking Company - Remote - 2000€ Bonus
Lisboa
Lisboa, Lisboa, Portugal

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Client:

Concentrix Portugal

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

f02f8c828022

Job Views:

12

Posted:

26. 08. 2025

Expiry Date:

10. 10. 2025

Job Description:

Experience the power of a
- changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces, " "Best Companies for Career Growth, " and "Best Company Culture, " year after year.

If you’re looking to grow and be inspired, as a Customer Service Representative (Remote), you will act as a point of contact for our banking company clients, providing product/services information, answering questions, and resolving emerging problems with accuracy and efficiency.

Career growth and personal development

We provide training,
- edge technologies, and ongoing support. At Concentrix, there’s real potential for career and personal growth. About 80% of our managers and leaders have been promoted from within! We also offer free Learning and Leadership Development programs to help you achieve your career goals.

Role responsibilities

• Identify and assess customer needs to achieve satisfaction
• Build sustainable relationships and trust through open communication
• Provide accurate, complete information using the right tools
• Follow client communication procedures and guidelines
• Engage customers proactively
• Maintain high service standards and respond efficiently to inquiries

We look for candidates who:

• Have a high level of German (written and oral) (C1)
• Possess strong phone contact handling skills and active listening
• Are
  - oriented and adaptable to different personalities
• Are patient, empathetic, and communicative
• Have a
  - solving mindset and confidence in troubleshooting

If you don’t meet all criteria, we still encourage you to apply. We’ll do our best to find the right fit for you.

Benefits include:

• Full-time, indefinite contracts (negotiable)
• Competitive salary and bonuses
• Work from home in Portugal
• Referral bonuses
• Paid training and development programs

If you’re ready for this exciting opportunity, apply today and join over 440, 000+ global professionals calling Concentrix their employer of choice.

Equal opportunity statement

Concentrix is an
- opportunity employer committed to a diverse and inclusive workplace. We do not discriminate based on race, age, gender, sexual orientation, religion, ethnicity, disability, or other protected categories.

Work eligibility

Applicants must be legally authorized to work in Portugal, according to local law.