Customer Care with a Coffee Machine Company Lisboa

Customer Care with a Coffee Machine Company
Lisboa
Lisboa, Lisboa, Portugal

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Customer Care with a Coffee Machine Company, Lisboa

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Client:

Cross Border Talents

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

4

Posted:

30. 04. 2025

Expiry Date:

14. 06. 2025

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Job Description:

Customer Care with a Coffee Machine Company (French Language)

Salary is EUR 900 per month gross with bonuses

Are you passionate about great customer service and have a love for coffee? Join our
- winning team as a French Customer Care Representative for one of the worlds leading coffee machine brands!

About the Role:

As a Customer Care Representative, youll be the first point of contact for our valued French-speaking customers, assisting them with inquiries related to their coffee machines. Whether its troubleshooting, guiding through maintenance, or helping with order tracking, youll deliver exceptional service that leaves a lasting impression.

What Youll Do:

Handle incoming calls, emails, and live chats from French-speaking customers

Provide expert assistance regarding coffee machine features, usage, maintenance, and technical issues

Troubleshoot problems and offer practical, clear solutions

Track orders, manage returns, and assist with warranty claims

Ensure customer satisfaction and maintain brand loyalty

Record customer interactions accurately using internal tools

Collaborate with team members and managers to improve service quality

What Were Looking For:

Fluent in French (C1 or higher) and confident in English (B1+)

Strong communication and interpersonal skills

Customer-centric mindset with
- solving abilities

Tech-savvy and quick to learn new systems

Previous customer support experience is a plus, but not required

Passion for coffee and enthusiasm for helping people

What We Offer:

Competitive salary package with performance bonuses

Paid training and continuous development opportunities

Health insurance and wellbeing programs

Relocation support for international candidates

Career growth in a global, multicultural environment

Friendly and supportive work atmosphere

Modern facilities in beautiful Braga

Ready to Brew a New Career?

Join a passionate team and represent a premium coffee machine brand that puts quality and care first. Apply today and bring your flavor!

Apply Now and start your journey with us!