Customer Care with a Gadgets Corporation Lisboa

Customer Care with a Gadgets Corporation
Lisboa
Lisboa, Lisboa, Portugal

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Customer Care with a Gadgets Corporation, Lisboa

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Client:

Cross Border Talents

Location:

Lisboa, Portugal

Job Category:

Other

-€0-0/monthly

EU work permit required:

Yes

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Job Views:

3

Posted:

05. 05. 2025

Expiry Date:

19. 06. 2025

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Job Description:

Content Moderator with a Social Media Corporation (French Language)

Salary is EUR 1, 250 per month gross with bonuses

Are you passionate about technology and delivering exceptional customer experiences? Join us and represent one of the world's most innovative tech companies. We are looking for French-speaking Customer Care Representatives to support users with professionalism, empathy, and efficiency.

As part of our
- winning team, you'll assist customers with product information, troubleshooting, and general inquiries—all while living in the vibrant and sunny city of Lisbon.

What You'll Do

• Handle incoming customer calls, chats, or emails in French for users
• Provide accurate, friendly, and timely support on our products and services
• Assist with troubleshooting technical issues, guiding customers to solutions
• Ensure a positive customer experience by resolving complaints effectively
• Document customer interactions and escalate issues when necessary

What We're Looking For

• Fluency in French (C1 or native level) and good English skills (B2 minimum)
• EU citizenship or a valid work permit for Portugal
• Strong communication and interpersonal skills
• Passion for technology
• Ability to work in a
  - paced environment with a focus on customer satisfaction
• Previous customer service experience is a plus, but not mandatory

What We Offer

• Competitive salary package with performance bonuses
• Relocation package (including flight, accommodation, and support)
• Fully paid training and continuous career development
• Health insurance and wellness programs
• Multicultural and inclusive work environment
• Access to our leisure and social activities

Why Us?

With over 14, 000 employees and more than 100 nationalities, we're one of the most trusted customer experience management companies. We are certified as a Great Place to Work and are recognized for our training, career opportunities, and workplace culture.

Apply now and start your journey with us. Experience Lisbon while shaping the future of tech support!