Customer Care with a Media Corporation EUR 2, 500 Welcome Bonus - Lisboa

Customer Care with a Media Corporation EUR 2, 500 Welcome Bonus
Lisboa
Lisboa, Lisboa, Portugal

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Customer Care with a Media Corporation EUR 2, 500 Welcome Bonus, Lisboa

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Client:

Cross Border Talents

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

Posted:

02. 06. 2025

Expiry Date:

17. 07. 2025

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Job Description:

Customer Care with a Media Corporation (Dutch Language) EUR 2, 500 Welcome Bonus

Salary is EUR 1, 609 per month gross with bonuses

Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Social interaction has been reinvented, support a number one networking company with hundreds of millions of daily users.

What you'll do

Provide support to small and
- sized businesses (SMBs) to help them grow across multiple channels chat, email and phone;
Support and expand the
- serve advertising base for SMB clients in the online and digital advertising domain;
Provide pre and
- sales support for all
- service products;
Provide product and tool support to enhance clients experience;
Identify trends and solve problems facing multiple SMB clients;
Resolve customer issues in a timely manner,
- actively communicate to clients on progress and
- actively identify areas where clients can improve usage of our solutions.
Provide vital product insights and feedback from our customers to engineering.

What you'll need

Native Dutch Speaker;
Good knowledge of English (B2 level);
Familiarity with online advertising products and social media;
+1 year working in a customer support related role;
Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;
Availability Monday to Sunday, including rotating weekends;
Experienced in Call Center environment / Customer Support role;
Ability to
- task and work under pressure.
Excellent work opportunity in a leading multinational company;
Stable work and career progression;
Intensive training and integration phase;
Health Insurance since day one in the company;
Long-term career opportunities;
Reimbursement of your initial flight costs after 9 months and airport pick up;
Annually complementary return flight to your home country (within Europe);
Possibility to live in one of our apartments;
Free organized sport activities and events.