Customer Care With Computer Company (Italian Language) Eur 3,000 Welcome Bonus Porto

Customer Care With Computer Company (Italian Language) Eur 3,000 Welcome Bonus
Porto
Porto, Porto District, Portugal

Customer Care with Computer Company (Italian Language) EUR 3, 000 Welcome Bonus

Salary is EUR 1, 100 per month gross with 14 salaries per year with bonuses of EUR 50 per month growth with 12 bonuses per year

Discover the Power of an Exciting Career Opportunity

Are you ready to take the next step in your professional journey? Join a global leader in technology and services that empowers some of the most recognizable brands worldwide. Operating in over 70 countries, we drive innovation and help businesses thrive with
- edge solutions and integrated technology. Our commitment to excellence has earned us prestigious awards such as World's Best Workplaces, Best Companies for Career Growth, and Best Company Culture, year after year.

If you're passionate about growth and inspiration, the role of Customer Support Agent in Porto, Portugal offers a chance to make a real impact. You will help ensure outstanding performance across operations and exceed client expectations by maintaining high standards of quality, efficiency, and enhancing the customer journey. Youll play an active role in following client guidelines and contributing to ongoing service improvements that benefit all users.

Opportunities for Career Growth and Personal Development

We provide comprehensive training, innovative technologies, and ongoing support designed to help you thrive. Career advancement is a priority here with about 80% of leadership roles filled through internal promotion. We offer a variety of free Learning and Leadership Development programs to help you build the career youve always dreamed of.

What Youll Do in This Role

As a Customer Support Agent, you will :

Be the voice of the company and the primary contact for customers

Provide support to German-speaking customers through phone, email, chat, and social media

Assist merchants with questions and inquiries about products and services

Continuously work to improve processes that increase customer satisfaction

Collaborate closely with departments like Sales and Marketing

Join a diverse, international, and multilingual team

What Were Looking For

The ideal candidate :

Is fluent in Italian (C1) and has advanced English skills (B2)

Possesses strong communication skillsfriendly, patient, and
- focused

Shows high empathy and is dedicated to excellent customer service

Can manage escalations and resolve complex issues efficiently

Has prior experience in customer support and is comfortable with omnichannel platforms (phone, chat, email)

Approaches challenges with curiosity, persistence, and a
- solving mindset

Is
- organized and remains calm under pressure

Is proficient with smartphones, tablets, and computers

Even if you dont meet every requirement, we encourage you to apply. Were committed to finding the right fit for your talents.

Benefits Tailored to Support Your Lifestyle

This opportunity offers :

Full-time positions with permanent contracts (flexible depending on experience and client needs)

Competitive salary with performance bonuses

A convenient central location in Porto, Portugal

Full paid training on your role and the company

Career development programs, specialized courses, and language lessons

Become the Best Version of Yourself

If this sounds like the perfect next step in your career, we want to hear from you. Apply today and join thousands of professionals worldwide who have chosen to grow with us.

Commitment to Inclusion

We are united as one global team, dedicated to fostering an inclusive and respectful work environment. We offer equal employment opportunities regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family status, disability, or any other protected classification. Our hiring practices are based solely on qualifications and business needs.

Eligibility to Work

Please note that only applicants legally authorized to work in Portugal will be considered.