Customer Care with Computer Company (Italian Language) EUR 3,000 Welcome Bonus
Office Location is Av. de Sidónio Pais 93, 4250-488 Porto, Portugal
Salary is EUR 1, 100 per month gross with 14 salaries per year with bonuses of EUR 50 per month growth with 12 bonuses per year
Discover the Power of an Exciting Career Opportunity
Are you ready to take the next step in your professional journey? Join a global leader in technology and services that empowers some of the most recognizable brands worldwide. Operating in over 70 countries, we drive innovation and help businesses thrive with
- edge solutions and integrated technology. Our commitment to excellence has earned us prestigious awards such as World's Best Workplaces, Best Companies for Career Growth, and Best Company Culture, year after year.
If you're passionate about growth and inspiration, the role of Customer Support Agent in Porto, Portugal offers a chance to make a real impact. You will help ensure outstanding performance across operations and exceed client expectations by maintaining high standards of quality, efficiency, and enhancing the customer journey. Youll play an active role in following client guidelines and contributing to ongoing service improvements that benefit all users.
Opportunities for Career Growth and Personal Development
We provide comprehensive training, innovative technologies, and ongoing support designed to help you thrive. Career advancement is a priority here with about 80% of leadership roles filled through internal promotion. We offer a variety of free Learning and Leadership Development programs to help you build the career youve always dreamed of.
What Youll Do In This Role
As a Customer Support Agent, you will:
- Be the voice of the company and the primary contact for customers
- Provide support to German-speaking customers through phone, email, chat, and social media
- Assist merchants with questions and inquiries about products and services
- Continuously work to improve processes that increase customer satisfaction
- Collaborate closely with departments like Sales and Marketing
- Join a diverse, international, and multilingual team
The ideal candidate:
- Is fluent in Italian (C1) and has advanced English skills (B2)
- Possesses strong communication skillsfriendly, patient, and
- focused - Shows high empathy and is dedicated to excellent customer service
- Can manage escalations and resolve complex issues efficiently
- Has prior experience in customer support and is comfortable with omnichannel platforms (phone, chat, email)
- Approaches challenges with curiosity, persistence, and a
- solving mindset - Is
- organized and remains calm under pressure - Is proficient with smartphones, tablets, and computers
Benefits Tailored To Support Your Lifestyle
This opportunity offers:
- Full-time positions with permanent contracts (flexible depending on experience and client needs)
- Competitive salary with performance bonuses
- A convenient central location in Porto, Portugal
- Full paid training on your role and the company
- Career development programs, specialized courses, and language lessons
If this sounds like the perfect next step in your career, we want to hear from you. Apply today and join thousands of professionals worldwide who have chosen to grow with us.
Commitment to Inclusion
We are united as one global team, dedicated to fostering an inclusive and respectful work environment. We offer equal employment opportunities regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family status, disability, or any other protected classification. Our hiring practices are based solely on qualifications and business needs.
Eligibility to Work
Please note that only applicants legally authorized to work in Portugal will be considered.
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- Informações detalhadas sobre a oferta de emprego
Empresa: United Talent Acquisition Localização: Porto
Porto, Porto District, PortugalPublicado: 25. 5. 2025
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