Customer Delight for Social Media – Dutch speaker Lisboa

Customer Delight for Social Media – Dutch speaker
Lisboa
Lisboa, Lisboa, Portugal

Customer Delight for Social Media – Dutch speaker

Become a member of our ambitious and motivated support team. Ensure customer satisfaction by representing one of the world’s most recognizable companies and supporting their business.

Our Client

Our client is a Social Media brand.

What you'll do

• Provide support to high level clients to help them grow across multiple channels – chat, email and phone;
• Support and expand the
  - serve advertising base for clients in the online and digital advertising domain;
• Provide pre and
  - sales support for all
  - service products;
• Provide product and tool support to enhance clients’ experience;
• Identify and solve problems, technical bugs, and ads’ delivery issues;
• Resolve customer issues in a timely manner, proactively communicate to clients on progress and identify areas where clients can improve usage of our solutions;
• Provide vital product insights and feedback from our customers to engineering.

What you'll need

• Native level written and verbal communication skills in Dutch;
• Good knowledge of English (B2 level) required;
• Good analytic skills and logical thinking;
• Proactive and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platform;
• Ability to multitask and work under pressure;
• Availability Monday to Sunday, including rotating weekends.

Benefits

• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Investment in training and personal development;
• Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Annually complementary return flight to your home country (within Europe);
• Free Portuguese language courses, sport activities, and organized events;
• Monthly and Quarterly Bonus.

Teleperformance Portugal

TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!

With more than 14, 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.

TP Portugal continues to grow. Join our team and find your place at TP!

Apply now

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