Customer Engagement Associate – Spanish Language

Customer Engagement Associate – Spanish Language
Sintra
Sintra, Lisboa, Portugal

"About the Role We are seeking a Bilingual Customer Support Specialist (Portuguese & Spanish) to provide professional support and advice to our customers. You will handle inquiries via email and telephone, manage complaints, and contribute to projects aligned with your skills. Key Responsibilities: Provide support, guidance, and solutions to customers via email and phone;



Manage complaintsand incidents related to orders;



Participate in other company projects based on skills and business needs. Qualifications: Fluency in Portuguese and Spanish (mandatory);



Strong communication and learning skills;



Experience in customerservice or support (preferred);



Good computer literacy;

Initiative and leadership spirit. We Offer: Opportunity to be a key growth driver in a
- scaling startup;



Work in a young, vibrant, and
- paced environment;



Career growth andthe chance to make an impact;



Employee perks including staff discounts, health insurance, and gym access;



On-site role in Cacém (near Tagus Park), Monday to Friday, 9:00 AM - 6:00 PM"