Customer Engineer - Remote [PORTUGAL BASED] Lisboa

Customer Engineer - Remote [PORTUGAL BASED]
Lisboa
Lisboa, Lisboa, Portugal

Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market.

We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us.

With a
- knit approach, we develop solutions that drive business growth with innovation, trust and security.

If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you.

We are currently strengthening the team of one of our clients with the following profile:

Customer Engineer – Remote

What we are looking for

Hard skills

Experience in the enterprise customer arena

Face-to-face customer engagement skills

Troubleshooting knowledge & skills

Degree qualification or equivalent experience

Good understanding of ITIL/Service Management

Active Directory – Identity and Access Identity and Access Customer Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Active Directory Enterprise Solutions.

Experience working with identity products like Microsoft Identity Manager, Active Directory Federated Services, Azure AD Connect or Azure Active Directory would also be beneficial.

English C1/C2 (Advanced)

The role requires depth knowledge in a number of the following technology areas:
-

Active Directory Domain Services

Active Directory replication and performance Skills

Strong Active Directory troubleshooting skills and experience

Experience in Active Directory Disaster Recovery

Group Policies implementation and design and troubleshooting

Security and Administration of the Active Directory environment.

Fundamental networking knowledge – IP, DHCP, DNS, WINS, routing etc.

The following areas may also be beneficial:

Active Directory Scripting technologies

Active Directory Monitoring Tools

Microsoft Identity Manager

Active Directory Federated Services

Azure AD Connect

Azure Active Directory

Microsoft365

Soft skills

Good communication

Team spirit

Proactivity

Time management

What we have to offer

Careful onboarding and close support from day one.

Continuous feedback aligned with your professional goals.

An accessible and collaborative team ready to support each individual's journey.

A
- knit environment where idea sharing and personal development are valued.

Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure and much more.

Social events and initiatives that strengthen team spirit.