Customer Experience Representative – Spanish Speaker

Customer Experience Representative – Spanish Speaker
Viseu
Viseu, Viseu District, Portugal

About the Role

We are seeking a Bilingual Customer Support Specialist (Portuguese & Spanish) to provide professional support and advice to our customers. You will handle inquiries via email and telephone, manage complaints, and contribute to projects aligned with your skills.

Key Responsibilities:

Provide support, guidance, and solutions to customers via email and phone;

Manage complaints and incidents related to orders;

Participate in other company projects based on skills and business needs.

Qualifications:

Fluency in Portuguese and Spanish (mandatory);

Strong communication and learning skills;

Experiencein customer service or support (preferred);

Good computer literacy;

Initiativeand leadership spirit.

We Offer:

Opportunity to be a key growth driver in a
- scaling startup;

Work in a young, vibrant, and
- paced environment;

Career growth and the chance to make an impact;

Employee perks including staff discounts, health insurance, and gym access;

On-site role in
Cacém (near Tagus Park), Monday to Friday, 9:00 AM - 6:00 PM

Tipo de oferta: Período Integral