Customer Experience Representative Viseu

Customer Experience Representative
Viseu
Viseu, Viseu District, Portugal

Customer Support Specialist

This is a fantastic opportunity to grow and be inspired. You will ensure that performance goals are met across all operations while fulfilling client expectations tied to operational excellence, including high targets for quality, efficiency, and customer journey improvement.

You will play an active role in ensuring client guidelines are followed, driving service improvements, and contributing to customer satisfaction. Our team is committed to providing exceptional customer experiences, and we're looking for someone who shares our passion for delivering
- notch support.

The ideal candidate will have excellent written and verbal communication skills, including proficiency with email, phone, and organizational abilities. They should also demonstrate adaptability and flexibility in a dynamic,
- paced environment.

We offer a range of benefits to support your unique lifestyle:

• Full-time, indefinite contracts (negotiable based on experience and client needs)
• Competitive salary
• Work At Home
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and your specific project
• Career development programs, specialized courses, and language classes