Customer Experience Specialist – Link2ride (Lisbon)

Customer Experience Specialist – Link2ride (Lisbon)
Lisboa
Lisboa, Lisboa, Portugal

Detalhe da Oferta:

Role:

Link2Ride is recruiting a Customer Experience Specialist to deliver
- quality support to our international clients. The role involves direct communication with travellers, companies and agencies.

Main Responsibilities:

– Assist clients before, during and after each service

– Handle enquiries and manage reservations

– Solve issues quickly and professionally

– Monitor satisfaction and follow up on feedback

– Maintain a polite, clear and
- oriented communication style

Profile:

– Excellent communication skills

– Fluency in English (mandatory);



other languages are a plus

– Empathy, patience and
- solving ability

– Good organisation and attention to detail

– Ability to multitask efficiently

Location: Lisbon

Type: Full-time

How to Apply:

Send your CV to

Mostrar Email>

with "Customer Experience Specialist – Link2Ride" as the subject.