Customer Experience Specialist | Sports & Leisure - €1.200 - €1.350 A Month

Customer Experience Specialist | Sports & Leisure - €1.200 - €1.350 A Month
Viseu
Viseu, Viseu District, Portugal

Workster is partnering with a global leader in the consumer goods industry to recruit a Portuguese-speaking Customer Experience Specialist.

Join a dynamic international team that values innovation, quality, and exceptional service — and help ensure customers receive the support and experience they deserve.

Your Role

• Act as the primary point of contact for customer requests via phone, email, and chat.
• Provide accurate information and guidance about the company's products and services.
• Resolve customer issues efficiently and professionally, always aiming for
  - contact resolution.
• Communicate with empathy and ensure every customer leaves with a positive impression.
• Collaborate with colleagues to ensure a seamless
  -
  - end customer journey.
• Maintain
  -
  - date knowledge of products, systems, and procedures.

Your Qualifications

• Fluency in Portuguese (verbal and written).
• Good command of English.
• Previous experience in customer service or support is an advantage.
• Excellent communication and
  - solving skills.
• Tech-savvy and comfortable learning new tools quickly.
• Positive attitude, adaptability, and a genuine interest in helping others.

The Offer

• Full relocation support: flight, hotel accommodation, and assistance with housing — all provided at no cost.
• Competitive monthly salary plus 2 extra salaries per year.
• Comprehensive training provided by certified instructors.
• Private health insurance and access to employee discounts.
• Career development opportunities within a global, multicultural environment.
• Modern office facilities with relaxation areas and a supportive, inclusive culture.
• Free online Greek language courses and ongoing learning initiatives.
• Work with a Great Place to Work–certified organization that values diversity, inclusion, and personal growth.