Customer Experience Specialist (French & English) W/ Relocation to Portugal Porto

Customer Experience Specialist (French & English) W/ Relocation to Portugal
Porto
Porto, Porto District, Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant, supportive team in Lisbon or Porto and work with some of the world's leading brands as a Bilingual Customer Experience Specialist. Whether you're looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic,
- first environment.

What's in It for You?

1. Competitive Salary: Earn 13, 000 to 15, 500 per year
2. Meal Allowance: Enjoy delicious meals on us
3. Transport Allowance: Get to work with ease
4. Health Insurance: Coverage from Day 1, free after 6 months
5. Performance Bonuses: Earn more based on your success
6. Relocation Support: We'll help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, you'll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver
- notch service, solve problems, and ensure customers feel supported and valued.

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care

Are You a Great Fit?

• Experience in customer support (voice, email, or chat) is a big plus
• Tech-savvy or troubleshooting experience? Even better!
• Excellent communication and multitasking skills
• Cool under pressure, with a positive attitude
• Fluent in French and English

Why Join Us?

We're not just offering a job—we're offering an adventure. Live and work in one of Europe's most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!