Customer Experience Specialist (French & English) W/ Relocation to Portugal Lisboa

Customer Experience Specialist (French & English) W/ Relocation to Portugal
Lisboa
Lisboa, Lisboa, Portugal

Customer Experience Specialist (French & English) W/ Relocation to Portugal

Join to apply for the Customer Experience Specialist (French & English) W/ Relocation to Portugal role at BLEDAK.

Position Overview

Kickstart your international career in sunny Portugal! Join a vibrant, supportive team in Lisbon or Porto and work with some of the world's leading brands as a Bilingual Customer Experience Specialist. Whether you're looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic,
- first environment.

What’s in It for You?

• Competitive Salary: Earn €13, 000 to €15, 500 per year
• Meal Allowance: Enjoy delicious meals on us
• Transport Allowance: Get to work with ease
• Health Insurance: Coverage from Day 1, free after 6 months
• Performance Bonuses: Earn more based on your success
• Relocation Support: We'll help you settle in smoothly

Your Day-to-Day

As a Customer Experience Specialist, you'll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver
- notch service, solve problems, and leave customers feeling supported and valued.

You'll:

• Help customers with orders, questions, and technical issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care

Are You a Great Fit?

• Experience in customer support (voice, email, or chat) is a big plus
• Tech-savvy or troubleshooting experience? Even better!
• Excellent communication and multitasking skills
• Calm under pressure, with a positive attitude
• Fluent in French and English

Why Join Us?

We're not just offering a job—we're offering an adventure. Live and work in one of Europe's most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!