Customer Experts - Portuguese Speaking - Remote in Greece

Customer Experts - Portuguese Speaking - Remote in Greece
Queluz
Queluz, Lisboa, Portugal

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

• Communicate with customers via phone, chat &
  - mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

• Fluency in Portuguese
• Very good communication skills in English
• Exceptional communication & soft skills, as well as
  - solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a
  - paced,
  - energy,
  - oriented environment

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas