Customer Experts - Portuguese Speaking - Remote in Greece Porto

Customer Experts - Portuguese Speaking - Remote in Greece
Porto
Porto, Porto District, Portugal

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Customer Experts - Portuguese Speaking - Remote in Greece, Porto

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Client:

Dila Recruitment

Location:

Porto, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

039085d0eb58

Job Views:

5

Posted:

20. 08. 2025

Expiry Date:

04. 10. 2025

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Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Support Specialist

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat &
  - mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Portuguese
• Very good communication skills in English
• Exceptional communication & soft skills, as well as
  - solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a
  - paced,
  - energy,
  - oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas