Customer Financial Services Representative

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Customer Financial Services Representative

Who We Are

Fed
Ex is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their
-
- day work is invaluable in delivering outstanding experience to our customers. With 530, 000 team members, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What You Will Be Doing

You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members.

What Do You Bring With You

• Background in Finance is advantageous;
• Experience with Excel (Mandatory);
• Ability to read, write and communicate in English in a business environment setting. Other desired languages are German, French, Italian, Spanish (B2 Level);
• Ability to pay close attention to detail;
• High degree of customer orientation;
• Good Problem solving and analytical skills;
• Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement;
• Experience working with third party auditors / customer portals (Plus);
• Experience in an international environment or similar (Plus);

What Do We Offer

• Attractive compensation package
• Training to get you started and
  -
  - job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for Fed
  Ex positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee
  - rate shipping
• Great career opportunities
• Fed
  Ex is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join Fed
Ex.

Referrals increase your chances of interviewing at Fed
Ex by 2x

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Seniority level: Entry level

Employment type: Full-time

Job function: Finance and Sales

Industries: Freight and Package Transportation