Customer Financial Services Supervisor (ID) Porto

Overview

As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections. The supervisor provides
-
- day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors. You will be responsible for
-
- day completion of team tasks as well as delegated first level employee related activities, as defined by local policies, including performance monitoring/management, development discussions, employee administration, and, under supervision, informal disciplinary actions and, for contractors, contract management.

What you will be doing

You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related to cash application, invoice disputes and collections. This includes providing
-
- day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors, and ensuring completion of team tasks as defined by local policies. This may include
-
- day performance monitoring/management and development discussions, employee administration, and supporting initial/informal disciplinary action activities under supervision.

What do you bring with you

Skills required: Accuracy & attention to detail; Microsoft Office & PC skills; numerical skills; leadership skills; written & verbal communication skills. Languages requirement: English is mandatory; other desired languages are German, French, Italian, Spanish.

What do we offer

• Attractive compensation package
• Training to get you started and
  -
  - job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for Fed
  Ex positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee
  - rate shipping
• Great career opportunities
• Fed
  Ex is one of the world’s most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join Fed
Ex.

Fed
Ex was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company

Fed
Ex is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by Fortune magazine. Every day Fed
Ex delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of Fed
Ex team members, who are tasked with making every Fed
Ex experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every Fed
Ex decision, policy or activity. Fed
Ex takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their
- being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The Fed
Ex culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.