Customer Onboarding Manager, Mid-Market | French speaker Lisboa

Customer Onboarding Manager, Mid-Market | French speaker
Lisboa
Lisboa, Lisboa, Portugal

Customer Onboarding Manager, Mid-Market | French speaker

1 day ago - Be among the first 25 applicants

Who We Are

Deel is an
-
- one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the modern workforce, Deel integrates HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports workers in over 100 countries, helping businesses scale smarter, faster, and more compliantly.

Our team of 5, 000 employees spans more than 100 countries, speaking 74 languages, fostering a culture of continuous learning and innovation. As the
- growing Saa
S company in history, Deel is transforming global talent connectivity, breaking down traditional borders, and creating an inclusive, diverse global economy. In 2024, we paid $11. 2 billion to workers in nearly 100 currencies and provided healthcare and benefits in 109 countries, ensuring global workers are paid and protected.

Our momentum is reflected in numerous awards and high customer satisfaction ratings, including CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and a 4. 83 average rating across platforms like G2 and Trustpilot. Working at Deel offers a career accelerator, engaging you with complex challenges impacting millions and positioning you as a leader in the future of work.

Summary

You will be the face and voice of Deel to our clients, responsible for onboarding and establishing
- term relationships. You will serve as a trusted advisor, providing strategic guidance during onboarding on operational and
- related issues, while advocating internally for client needs and product expansion. You will manage all stakeholders to ensure timely onboarding through effective project management.

Qualifications

• Fluent in French and English
• Minimum of 3+ years in onboarding or integration management, with experience launching complex onboarding journeys
• Experience managing complex B2B Saa
  S products and becoming a product expert quickly
• Creative
  - solver with a proactive attitude
• Excellent communication, presentation, and written skills
• Strong
  - building skills, calm under pressure, and a celebratory approach to partner successes
• Understanding of project management principles and successful project delivery
• Self-motivated, responsible, and
  - oriented in
  - paced environments
• Proven track record of achievement, impact, or awards
• Strong analytical skills with data manipulation and synthesis abilities
• Curious and eager to make an impact

Total Rewards

We offer fair, competitive pay and scalable benefits that promote inclusivity and access for all. Enjoy perks like stock grants (role and
- dependent), additional benefits based on your employment status and country, and flexible remote work options, including We
Work access.

Deel is an
- opportunity employer committed to diversity and inclusion. We provide accommodations on request for applicants with disabilities. Please contact our Talent Acquisition Team at recruiting@deel.com for assistance.

We use Covey in our hiring process, which may qualify as an Automated Employment Decision Tool under applicable regulations, including NYC Local Law 144. For more info, visit our Privacy Policy and the Covey bias audit report at https://getcovey.com/nyc-local-law-144