Customer Operations Specialist – Spanish Viseu

Customer Operations Specialist – Spanish
Viseu
Viseu, Viseu District, Portugal

"Provide
- quality support and solutions to customers while contributing to the growth and success of a
- paced startup. This role combines
- solving, communication, and
- functional collaboration to enhance customer satisfaction. Key Responsibilities Offer assistance, advice, and solutions to customers via email and telephone. Manage complaints and
- related incidents efficiently. Contribute to other projects based on company needs and your expertise. Candidate Profile Fluent in Portuguese and Spanish (mandatory). Strong communication and learning skills. Experience in customer service or support is preferred. Good computer skills. Proactive, with initiative and leadership qualities. What We Offer Opportunity to be a key growth driver in a rapidly expanding startup. Work in a young, vibrant, and dynamic environment. Career advancement and the chance to make a meaningful impact. Employee perks including staff discounts, health insurance, gym access, and more. On-site position in Cacém (near Tagus Park). Work schedule: Monday to Friday, 9:00 AM – 6:00 PM. If you want, I can create a second alternative version for this role, with an opening focused on customer satisfaction and operational impact, so you have two fully distinct versions for posting the same day. "