Customer Project Manager Lisboa

Customer Project Manager
Lisboa
Lisboa, Lisboa, Portugal

Customer Project Manager page is loaded## Customer Project Managerremote type: Hybridlocations: Lisbontime type: Full timeposted on: Posted 15 Days Agojob requisition id: REF1995M**About Vantiva ****Pushing the Edge** **Vantiva (Euronext Paris: VANTI)** is a global technology leader in connectivity technologies. For over 130 years, we have delivered solutions that connect what matters most. Today, we continue to redefine connectivity with
- leading broadband, video, and Io
T-driven smart systems that elevate how people live, work, and connect globally. Vantiva combines a
- focused approach with decades of software development, electronics hardware design, and flexible supply chain expertise to deliver
- quality solutions at scale. This proficiency has positioned us as a trusted provider to leading network service providers, enterprise customers, and consumers around the world. Our strong commitment to sustainability and responsible business practices has earned us multiple Gold and Platinum Medals from Eco
Vadis for environmental and social performance. These awards place us among the top 2% of organizations in our category evaluated globally. With our headquarters in Paris and major offices in Australia, Brazil, China, India, South Korea, the United Kingdom, and the United States, we serve a diverse global customer base. For more information, please visit and follow us on and. We are seeking a dynamic Customer Project Manager to join our team in Lisbon, Portugal. In this role, you will be responsible for managing complex customer projects from inception to completion, ensuring high levels of customer satisfaction and successful project outcomes. * Project planning and execution including scope, quality, timelines, deliverables & budget across multiple projects* Managing change and project scope to minimise additional unfunded work and maximise funded change requests* Building strong customer relationships with understanding of their business challenges and priorities across multiple accounts* Working collaboratively with R&D teams to create and prioritise work items in the product backlog in line with customer plans & commitments* Proactive and regular communication with customers to ensure a shared understanding of status, risks and assumptions using a combination of reports and verbal communication* Supporting the culture of continuous improvement within Professional Services to improve project outcomes for our customers and Vantiva. * Managing project dependencies and impediments, particularly dependencies met by the customers* Proactive management of costs vs budget
Qualifications* Holder of a degree in electronic engineering /software engineering / computer science* Significant experience of managing multiple software projects in a customer facing role* Experience in managing customer expectations and building strong relationships* Excellent communication skills* Familiar with Agile development methodologies and roles, in particular Product Owner and Scrum Master* Ability to quickly learn and understand complex technical concepts and a background in consumer video or broadband technologies* Negotiation skills to agree scope and timelines with customers* Experience of using Atlassian tools (Jira, Confluence) & Microsoft Project* Strong leadership skills to help guide and motivate R&D teams* Fluent in English*Our most important asset is our People. **Vantiva’s success greatly relies on our people’s energy, motivation, and talent. **We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation. **We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all. **We are committed to ensuring that all employees receive a fair wage that is sufficient to live with dignity, recognizing their contribution and promoting social inclusion. **If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form. *Vantiva (Euronext Paris: VANTI) is a global technology leader in the Customer Premises Equipment (CPE) market. For over 130 years, we have delivered solutions that connect what matters most. Today, we continue to redefine connectivity with
- leading broadband, video, and Io
T-driven smart systems that elevate how people live, work, and connect globally. Vantiva combines a
- focused approach with decades of software development, electronics hardware design, and supply chain expertise to deliver
- quality solutions at scale. This proficiency has positioned us as a trusted provider to leading network service providers, enterprise customers, and consumers around the world. Our strong commitment to sustainability and responsible business practices has earned us multiple Platinum Medals from Eco
Vadis for environmental and social performance. These awards place us among the top 1%of organizations in our category evaluated globally. With our headquarters in Paris and major offices in Australia, Brazil, China, India, South Korea, the United Kingdom, and the United States, we serve a diverse global customer base. The acquisition of Comm
Scope’s Home Networks business in January 2024 further bolstered our ongoing commitment to innovation. For more information, visit Vantiva.com.

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