Customer Rep (French-Speaking) - Global Retailer - Remote

Customer Rep (French-Speaking) - Global Retailer - Remote
Braga
Braga, Braga, Portugal

5 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features. Key Responsibilities- Respond to customer inquiries via phone, email, and chat in a professional and friendly manner. - Assist customers with product information, order issues, and general inquiries. - Resolve customer concerns and escalates more complex issues when necessary. - Provide effective solutions to ensure customer satisfaction. - Maintain accurate records of customer interactions in the CRM system. What We Are Looking For- Fluency in French (C2 level) and good communication skills in English (B2 level or higher). - Strong problem‑solving skills and the ability to empathize with customers. - Must be available to work on‑site in Braga. What We Offer- Competitive salary and benefits. - Private health insurance. - Paid training and ongoing support. - A friendly and supportive work environment. - Opportunities for career advancement. Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Technology, Information and Media
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